A couple of days ago a website I monitor went down. It seemed likely that the problem was at the host, but I really wanted to be able to say more than "It worked an hour ago, now it doesn't, and we didn't change anything."

Just paging through FAQs and help sites made it clear that my chasms of ignorance are so vast that I don't even know what to ask for. I was a little sad to realize that I also didn't really want to launch into this vast new territory.

And the website was back just as soon as the hosting company was informed of the problem...